How we use your information
Tatton Kelly respects your privacy. This policy explains how we handle personal information when you contact us, enquire about a property or service, or use this website.
Information we collect
We may collect your name, contact details, enquiry details and any information you choose to include in a message. Our website may also collect limited technical information required for security, operation and, where you consent, analytics.
Why we use it
We use information to respond to enquiries, provide requested services, manage our business relationships, protect the website and meet legal obligations. We only use optional analytics after consent.
Who receives it
Information may be handled by trusted service providers that support our website, email and business systems. We do not sell personal information. We disclose information where required by law or necessary to establish, exercise or defend legal claims.
How long we keep it
We retain information only for as long as it is needed for the purpose collected, our legitimate business records and applicable legal requirements.
Your rights
Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability or object to its use. Where processing relies on consent, you may withdraw it at any time.
Contact us
To ask a privacy question or exercise your rights, email office@tattonkelly.co.uk or call 01565 396605. You may also raise a concern with the Information Commissioner’s Office at ico.org.uk.
Last reviewed: 30 August 2026.